Why do I get no sound from audio CDs on my computer?

Updated: 06/02/2020 by Computer Hope
Audio CD

If you are using Windows, verify that the CD (Compact Disc) audio is turned up properly by following the steps below.

Check volume

Verify that a sound icon (Sound icon) is on the bottom right side of the screen and your sound is working properly elsewhere. If present, double-click the sound icon to bring up the sound properties. Verify that the CD-ROM (Compact Disc Read-Only Memory) or CD Audio option is turned up mid way or more and that it is not checked on Mute.

If the volume is properly set, check multimedia properties by following the steps below.

  1. Open the Control Panel.
  2. Double-click the Multimedia icon.
  3. Click the CD Music tab.
  4. Verify that CD Music Volume.
  5. Verify that the volume is turned up mid-way or more.

Check audio cable

If following the above instructions your CD Audio still is not working properly, verify that the audio cable is connected properly.