How to view an e-mail header
Updated: 12/31/2020 by Computer Hope
There are different reasons to why a user may want to view an e-mail header. Below is a short list of different reasons why a user may want to view the headers.
- Troubleshoot issues with e-mail.
- Grab information that helps treat future messages as spam.
- Determine who really sent an e-mail.
Below are the steps required for viewing an e-mail header in all e-mail programs and services.
Microsoft Outlook users
- From Outlook, right-click the e-mail and choose Options.
- At the bottom of the Message Options window, you can view the e-mail or Internet headers.
- To copy this header to help report spam, click in this window and press Ctrl+A to select all text, and press Ctrl+C to copy the text.
Microsoft Outlook Express users
- Open the e-mail you want to view.
- Select File and click Properties.
- Finally, click the Details tab to view the e-mail header.
- To copy this header to help report spam, click in this window and press Ctrl+A to select all text, and press Ctrl+C to copy the text.
Mozilla Thunderbird users
- Open Thunderbird.
- Click View at the top of the window.
- Click Headers and select All. Once selected, all messages you want to view now have the header at the top.
Google Gmail users
- Open the e-mail in Google Gmail.
- Click the down arrow in the top-right portion of the e-mail.
- In the menu, click show original. After clicking this, a new window appears with the complete original message including the e-mail header.
Microsoft Hotmail users
- Open the e-mail in Microsoft Hotmail.
- In the message, click the Options at the top-right portion of the screen.
- Click Mail Display Settings.
- In this screen you'll be able to select None, Basic, Full, or Advanced. To display the headers, select Full or Advanced.
- Click OK. After completing these steps, each message you open shows the e-mail header.