Why is my laptop using Intel and not AMD video card drivers?

Some laptop computers contain an AMD and Intel chipset that switch to help increase battery performance or gaming performance depending on the needs of the user. If your laptop uses Switchable Graphics and the Intel chipset is enabled, but you need the AMD chipset for gaming, follow the steps below.

Switching chipsets

1. Right-click the desktop and select Configure Switchable Graphics.
2. Once the Catalyst Control Center opens, make sure the game or program you want to use the AMD card has "High Performance" selected and is not set as "Not Assigned" or "Power Saving."
3. Once "High Performance" is selected, click Apply.

or

1. Right-click the desktop and select Graphic Properties.
2. Selected Preferences in the top-right corner and then Advanced View.
3. Selected Power option on the side tab.
4. Drop down tab "Switchable Graphics Method".
5. Click Select the graphics processor manually and click Apply.

Uninstall and reinstall video card

If neither of the chipset switching processes above work, uninstall your video card drivers. Then, download the latest drivers from the manufacturer's website and install them.

1. Visit the laptop manufacturers website and download the latest video drivers.
2. Open the Device Manager.
3. In the Device Manager, expand the Display adapters entry, highlight each of the adapters, and press the Delete key to remove the device.
4. Once the Display adapters entry is no longer visible in the Device Manager, close all windows and run the install for the new video drivers.