How to block or unblock an e-mail address

From time to time, we receive unwanted messages via e-mail from various sources. While spam filters continue to improve, they certainly aren't perfect. Users may find that even after they remove themselves from an e-mail listing that they were subscribed, the messages keep coming. Also, there are instances where users want to resume receiving messages from a previously-blocked address. To block or unblock a specific e-mail address, select your e-mail client from the list below and follow the instructions.

Google Gmail

Block a sender using an existing message

1. Go to the Gmail website and sign in if necessary.
2. Open a message from the sender you want to block.
3. Click the More icon located near the top-right corner of the e-mail (NOT the top of the window).

4. Select Block "Sender" in the drop-down menu, where Sender is the name of the e-mail sender.

5. In the prompt, click the button.

View or remove e-mail addresses you've blocked

1. Go to the Gmail website and sign in if necessary.
2. Click the icon in the upper-right corner of the screen.
3. Under Quick settings, click See all settings.

4. Near the top-middle of the screen, click the Filters and Blocked Addresses tab.
5. Check the boxes (A) next to the senders you want to remove from the list, then click the Delete button (B).

Microsoft Outlook

Block a sender from a message

1. Open Microsoft Outlook.
2. In the Inbox, right-click an e-mail from the sender you want to block.
3. In the pop-up menu, click Junk, and select Block Sender.

Add or remove an address on your blocked senders list manually

1. Open Microsoft Outlook.
2. Click Home.
3. Under the Delete group, click Junk, and click Junk Email Options.
4. On the Blocked Senders tab, click Add.
5. Type the e-mail address of the person or company you want to block and click OK.

Outlook.com

Block a sender from your Inbox

1. Go to the Outlook.com website and sign in if necessary.
2. Right-click a message from the sender you want to block.
3. In the drop-down menu, in the third section, move your mouse cursor over Block.

4. Select Block sender from the pop-out menu.

5. In the prompt, click the OK button.

Remove blocked addresses using an existing message

1. Go to the Outlook.com website and sign in if necessary.
2. Locate the sender's message in the Deleted Items folder.
3. Right-click the message and select Stop ignoring from the third section of the drop-down menu.

4. Click the OK button to confirm.

Remove blocked addresses from the settings menu

1. Go to the Outlook.com website and sign in if necessary.
2. Click the icon in the upper-right corner of the window.
3. In the Settings window, select Mail and then Junk email.

4. On the right side of the screen, click the delete icon next to each address you want to unblock.

5. Once you're finished with your selections, click the button in the bottom-right corner of the window.

Yahoo! Mail

Block a sender using an existing message

1. Go to the Yahoo! Mail website and sign in if necessary.
2. Right-click a message from the sender you want to block.
3. Select Block senders from the drop-down menu.

4. In the prompt, check the boxes next to the e-mail address and Block all future emails option. Additionally, check the box for the Delete all existing emails option, if desired.

5. Click the button.

Block a sender through the settings menu

1. Go to the Yahoo! Mail website and sign in if necessary.
2. Click in the upper-right corner of the window.
3. In the drop-down menu, near the bottom, select More Settings.
4. On the left side of the next screen, click the Security and privacy option.

5. In the window to the right, click the button.
6. Type the sender's e-mail address and click Save.

Remove a blocked address from the settings menu

1. Go to the Yahoo! Mail website and sign in if necessary.
2. Click in the upper-right corner of the window.
3. In the drop-down menu, near the bottom, select More Settings.
4. On the left side of the next screen, click the Security and privacy option.

5. In the Security and privacy section, move your mouse pointer over the e-mail address you want to unblock and click the Delete blocked sender icon on the right side.

6. You should see that entry disappear from the list and a "Blocked sender deleted" message in the top-middle section of the screen.

Aol

Block a sender using an existing message

1. Go to the Aol Mail website and sign in if necessary.
2. Select the folder containing a message from the address you'd like to block (Inbox, Spam, etc.).
3. Right-click a message from the sender you want to block.
4. Select Block senders from the drop-down menu.

5. In the prompt, check the boxes next to the e-mail address and Block all future emails option. Additionally, check the box for the Delete all existing emails option, if desired.

6. Click the button.

Block a sender through the settings menu

1. Go to the Aol Mail website and sign in if necessary.
2. Click in the upper-right corner of the window.
3. In the drop-down menu, near the bottom, select More Settings.

4. On the left side of the next screen, click the Security and privacy option.

5. In the window to the right, click the button.
6. Type the sender's e-mail address and click Save.

Remove a blocked address from the settings menu

1. Go to the Aol Mail website and sign in if necessary.
2. Click in the upper-right corner of the window.
3. In the drop-down menu, near the bottom, select More Settings.

4. On the left side of the next screen, click the Security and privacy option.

5. In the Security and privacy section, move your mouse pointer over the e-mail address you want to unblock and click the Delete blocked sender icon on the right side.

6. You should see that entry disappear from the list and a "Blocked sender deleted" message in the top-middle section of the screen.

Apple Mail

Block a sender using an existing message

1. In the Dock at the bottom of your screen, click the Finder icon.

2. On the left side of the screen, under the Favorites section, click the selector.
3. After clicking Applications, click the Mail shortcut in the section to the right.

4. In the sidebar, click the Inbox selector. Then, in the section to the right, select a message from the sender you want to block.

5. In the message header, click the down arrow to the right of the sending party.

6. Select Block Contact from the drop-down menu.

Unblock a sender using an existing message

1. In the Dock at the bottom of your screen, click the Finder icon.

2. On the left side of the screen, under the Favorites section, click the selector.
3. After clicking Applications, click the Mail shortcut in the section to the right.

4. In the sidebar, click the Inbox or Junk selector, depending on where a message from the blocked sender is located. Then, in the section to the right, select a message from the blocked sender.

5. In the message header, click the down arrow to the right of the sending party.

6. Select Unblock Contact from the drop-down menu.

Mozilla Thunderbird

Block a sender from a message

1. Open Mozilla Thunderbird.
2. Open a message from the sender you want to block.
3. Right-click their address at the top of the message and select Create Filter From.
4. In the Filter Rules window, type a name for the filter. For example, you could name it "Blocked Addresses."
5. In the Perform these actions section, change the box to Delete Message.
6. Click OK.