How to create or delete a folder in e-mail

Updated: 05/06/2024 by Computer Hope
E-mail message

While all e-mail clients and services have default folders, you may find that you'd like to create custom folders to separate your messages. For example, you may want to clean out your inbox or have separate areas for organizing incoming messages, old messages, and drafts. To learn how to create and delete e-mail folders, choose your service or program from the list below and follow the steps.

Google Gmail logo.

Google Gmail

How to create a folder

Google has moved away from traditional folders and instead uses labels to "tag" and organize messages.

  1. Go to the Gmail website and sign in if necessary.
  2. On the left side, click More to expand the Labels menu.

More in Gmail

  1. Scroll to the bottom and click the Create new label tab Tab.
  2. In the prompt, type a name for the new label and click the Create button.

Creating a new label in Gmail.

  1. You should now see your new label (folder) under the Labels section on the left side of the browser window.

New label in Gmail.

Tip

You can also use the checkbox next to "Nest label under:" to store your messages in a subsection of a parent label.

How to delete a folder

Google has moved away from traditional folders and instead uses labels to "tag" and organize messages.

  1. Go to the Gmail website and sign in if necessary.
  2. Locate the label (folder) you'd like to delete.

New label in Gmail

  1. Move your mouse over the label and click the Gmail three dots icon icon on the right side.
  2. Select Remove label from the drop-down menu.

Remove label selector in Gmail.

  1. Click the Delete button on the prompt.

Delete label confirmation prompt.

Yahoo! mail logo.

Yahoo! Mail

How to create a folder

  1. Go to the Yahoo! Mail website and sign in if necessary.
  2. In the section on the left side of the window, near the bottom, locate the Folders tab. If it isn't expanded, click the Show button.

Show button in Yahoo mail.

  1. Click the + New Folder selector.

New folder selector in Yahoo mail.

  1. Type in a name for the folder and press Enter.

New Folder example in Yahoo mail.

  1. You should now see your new folder.

New Folder entry finished.

How to delete a folder

  1. Go to the Yahoo! Mail website and sign in if necessary.
  2. In the section on the left side of the window, near the bottom, locate the Folders tab. If it isn't expanded, click the Show button.

Show button in Yahoo mail.

  1. Locate the folder you want to delete.

New Folder entry finished.

  1. Move your mouse cursor over the folder and click the down arrow icon.

Show folder menu Yahoo mail.

  1. Select Delete folder from the menu.

Delete folder

Microsoft Outlook Logo

Outlook.com

How to create a folder

  1. Go to the Outlook.com website and sign in if necessary.
  2. On the left side, click Folders to expand the menu.

Expand Folders menu

  1. At the bottom of the expanded menu, click the Create new folder button.

Create new folder link in Yahoo Mail.

  1. Type a name for the folder and press Enter.

Naming a new folder

  1. You should now see the new folder under the Notes section.

Finished new folder in Outlook.com

How to delete a folder

  1. Go to the Outlook.com website and sign in if necessary.
  2. On the left side, click Folders to expand the menu.

Expand Folders menu

  1. Locate the folder you want to delete.

Finished new folder in Outlook.com

  1. Right-click the folder and select Delete folder.

Delete folder

  1. Click OK on the Delete folder prompt.

Delete folder confirm

Aol logo

Aol Mail

How to create a folder

  1. Go to the Aol Mail website and sign in if necessary.
  2. In the section on the left side of the window, near the bottom, locate the Folders tab. If it isn't expanded, click the Show button.

Show button in Aol mail.

  1. Click the + New Folder selector.

New folder selector in Aol mail.

  1. Type in a name for the folder and press Enter.

New Folder example in Aol mail.

  1. You should now see your new folder.

New Folder entry finished in Aol Mail.

How to delete a folder

  1. Go to the Aol Mail website and sign in if necessary.
  2. In the section on the left side of the window, near the bottom, locate the Folders tab. If it isn't expanded, click the Show button.

Show button in Yahoo mail.

  1. Locate the folder you want to delete.

Folder in Aol Mail.

  1. Move your mouse cursor over the folder and click the down arrow icon.

Show folder menu Aol mail.

  1. Select Delete folder from the menu.

Delete folder selector in Aol Mail.

Microsoft Outlook Logo

Microsoft Outlook

Create a folder inside the Inbox folder

  1. Open Microsoft Outlook.
  2. In the left navigation pane, where the Inbox, Sent Items, and Deleted Items folders are located, click the Inbox folder.
  3. Right-click the Inbox folder and select New Folder in the pop-up menu.

Create new folder inside the Inbox

  1. A new folder is created inside the Inbox folder. Type a name for the new folder and press Enter.

New folder inside the Inbox

Create a folder outside the Inbox folder

  1. Open Microsoft Outlook.
  2. In the left navigation pane, where the Inbox, Sent Items, and Deleted Items folders are located, click the entry above the Inbox folder. It is usually named as your e-mail address or the name of your e-mail account.
  3. Right-click the account name or e-mail address entry and select New Folder in the pop-up menu.

Create new folder outside the Inbox

  1. A new folder is created outside the Inbox folder. Type a name for the new folder and press Enter.

New folder outside the Inbox

Note

After typing a name for the new folder, it is moved below the Deleted Items folder, in alphabetical order.

Delete a folder in Outlook

  1. Open Microsoft Outlook.
  2. In the left navigation pane, where the Inbox, Sent Items, and Deleted Items folders are located, find and click the folder you want to delete.
  3. Right-click the folder and select Delete Folder in the pop-up menu.

Delete a folder in Outlook

Thunderbird logo

Mozilla Thunderbird

How to create a folder

  1. Open Thunderbird.
  2. In the top-left corner of the screen, right-click your account name.
  3. Select New Folder... from the drop-down menu.
  4. Type in a name and click the Create Folder button.
  5. You should now see the new folder under your account section on the left.

How to delete a folder

  1. Open Thunderbird.
  2. In the top-left corner of the screen, click your account name to expand the menu.
  3. Right-click the folder you'd like to remove and click Delete Folder.