Computer Hope chat

Updated: 04/30/2020 by Computer Hope

Introduction

Computer Hope chat is another free service that allows anyone to connect and ask their questions live and talk with other users interested in computers. Our chat was created after many users requested such a service and to help users get their questions answered quickly.

What's happening in chat now

Join the chat now
(IRC: irc.mibbit.com #computerhope).

Rules

Because of the wide variety of users who help in the Computer Hope chat, we ask all users to obey the rules below. Users who do not follow these rules may be banned from this service and other Computer Hope services.

No profanity.
No discrimination.
No spam or flooding of the channel or server.
No advertising other websites, services, or companies unless that advertisement answers someone's question.
No links, advertisements, or comments about any adult or illegal material.
No posting of inappropriate or adult content.
English only.

Finally, everything said in public chat is logged. Any additional legal information and rules on Computer Hope is on our legal statement.

Questions and answers

No one is helping me in chat

Although Computer Hope operators and volunteers may be logged in, at this time we cannot always guarantee responses at all times of the day. If agents are available to help, you will see an image displaying text indicating agents are available. If you're unable to get a hold of someone, try the other suggestions in our online computer help.

Help, I've been banned

If you've been banned from the Computer Hope chat room for disobeying rules or misbehaving, that ban will not be removed. However, if the ban was a mistake, when reviewed in the log, it will be removed. To hasten the speed of the ban removal, contact our webmasters.

Who is computerhope and hopebot?

Computerhope, aka Nathan, is a human and owner of the channel. Although he may be logged in, he's unable to attend to chat at all times. Additional information about hopebot is on our hopebot definition.

Why won't the volunteers help me?

All the volunteers in the chat and on the forums are volunteering their time to help others on the Internet. Because they are volunteers, they have a right to choose what questions they want to answer. If a volunteer chooses not to help you with your question, you may choose to contact Computer Hope directly, which may not be as fast, but we do try answering all questions. Computer test questions or homework help are both examples of questions most volunteers do not enjoy answering.