Computer Hope

Thanks in advance for anyone who can help me with these 2 THUNDERBIRD problems.

#1] LOGGING INTO TB FORUM:

Secure Connection Failed
An error occurred during a connection to forums.mozillazine.org:80. SSL received a record that exceeded the maximum permissible length.
Error code: SSL_ERROR_RX_RECORD_TOO_LONG

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
Learn more...

2] SENDING ATTACHED WORD DOC: This is a duzie, good luck.

BuildID: 20220502180952
CrashTime: 1658778324
InstallTime: 1652400605
ModuleSignatureInfo: {"ArcticLine Software":["FileMarkerShlExt32.dll"],"Microsoft Corporation":["MSONSEXT.DLL","NSEXTINT.DLL","PKMWS.DLL","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["sfc.dll","srpapi.dll","shunimpl.dll","hlink.dll","dciman32.dll","ddraw.dll","AcSpecfc.dll","AcLayers.dll","WMASF.DLL","WMVCORE.DLL","audiodev.dll","PortableDeviceTypes.dll","PortableDeviceApi.dll","wpdshext.dll","NetworkExplorer.dll","samlib.dll","DevDispItemProvider.dll","PlayToDevice.dll","dlnashext.dll","actxprxy.dll","davhlpr.dll","davclnt.dll","ntlanman.dll","drprov.dll","Windows.Storage.Search.dll","Windows.FileExplorer.Common.dll","StructuredQuery.dll","Windows.UI.FileExplorer.dll","thumbcache.dll","tiptsf.dll","duser.dll","dui70.dll","edputil.dll","msvcp110_win.dll","policymanager.dll","ntshrui.dll","OneCoreCommonProxyStub.dll","OneCoreUAPCommonProxyStub.dll","Windows.StateRepositoryPS.dll","mfperfhelper.dll","xmllite.dll","InputHost.dll","WindowManagementAPI.dll","usp10.dll","AudioSes.dll","MMDevAPI.dll","twinapi.appcore.dll","dcomp.dll","d3d11.dll","dataexchange.dll","IconCodecService.dll","Windows.UI.dll","directmanipulation.dll","twinapi.dll","mscms.dll","WinTypes.dll","CoreUIComponents.dll","msi.dll","WindowsCodecs.dll","CoreMessaging.dll","textinputframework.dll","dxgi.dll","atlthunk.dll","cscapi.dll","BCP47mrm.dll","Windows.Globalization.dll","wscapi.dll","nlaapi.dll","pnrpnsp.dll","linkinfo.dll","webauthn.dll","explorerframe.dll","DWrite.dll","npmproxy.dll","netprofm.dll","NapiNSP.dll","Bcp47Langs.dll","ColorAdapterClient.dll","dbgcore.dll","dbghelp.dll","winrnr.dll","TextShaping.dll","wkscli.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","rasadhlp.dll","dnsapi.dll","wshbth.dll","ondemandconnroutehelper.dll","winnsi.dll","ntmarta.dll","FWPUCLNT.DLL","propsys.dll","iertutil.dll","urlmon.dll","srvcli.dll","umpdc.dll","powrprof.dll","msasn1.dll","devobj.dll","sspicli.dll","secur32.dll","CRYPTBASE.DLL","dwmapi.dll","rsaenh.dll","cryptsp.dll","profapi.dll","winsta.dll","sfc_os.dll","winhttp.dll","wldp.dll","windows.storage.dll","samcli.dll","mswsock.dll","netutils.dll","IPHLPAPI.DLL","wsock32.dll","mpr.dll","kernel.appcore.dll","apphelp.dll","GdiPlus.dll","oleacc.dll","userenv.dll","wtsapi32.dll","avrt.dll","uxtheme.dll","msimg32.dll","comctl32.dll","version.dll","winspool.drv","wininet.dll","winmm.dll","kernel32.dll","win32u.dll","msvcrt.dll","wintrust.dll","combase.dll","user32.dll","SHCore.dll","bcryptPrimitives.dll","shlwapi.dll","bcrypt.dll","msvcp_win.dll","crypt32.dll","advapi32.dll","ws2_32.dll","msctf.dll","KERNELBASE.dll","ole32.dll","imagehlp.dll","gdi32.dll","rpcrt4.dll","clbcatq.dll","sechost.dll","imm32.dll","gdi32full.dll","cfgmgr32.dll","shell32.dll","coml2.dll","ucrtbase.dll","oleaut32.dll","psapi.dll","nsi.dll","setupapi.dll","comdlg32.dll","ntdll.dll","dxgi.dll","KBDUS.DLL","NETAPI32.dll"],"Mozilla Corporation":["thunderbird.exe","libssp-0.dll","libotr.dll","rnp.dll","xul.dll","freebl3.dll","nssckbi.dll","softokn3.dll","nss3.dll","mozglue.dll","ldap60.dll","lgpllibs.dll","prldap60.dll"]}
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
StartupTime: 1658777742
Throttleable: 1
URL:
UptimeTS: 582.0
Vendor:
Version: 91.9.0
WindowsErrorReporting: 1

This report also contains technical information about the state of the application when it crashed.

Regards,

klxdrt
 

Have you tried logging into the forum with a different browser on same system or logging into it from a different device or computer from same internet connection?


And what are the results of using a browser other than Firefox etc?

Hi, I tried TOR to no avail & I even used a VPN.  And I tried several ways to contact Mozilla.  Always got rejected.  Yr ago I tried to contact Mozilla & ran into the same problem. I will put chrome [yuc] on a older laptop to see if works.

klxdrt