Ransomware

Started by abteen, January 14, 2021, 01:38:46 PM

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abteen

Hi... A few days ago, the extension .omfl was added to exactly half of my hard drive data. None of my files have been added and none of them can be used.I did a little search on the internet and found that my computer was infected with stop / djvu ransomware.What should I do to remove it... Thanks.

SuperDave

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.
Unfortunately, there is no way to recover your files once they are encrypted and you should not pay any ransom. If you haven't received any warning that you will need to pay a ransom we can try removeing it.

Download and install: Please download Malwarebytes' scanner to your desktop.
Double Click mbam-setup.exe to install the application.

  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)
*********************************************

Please download AdwareCleaner onto your Desktop. AdwCleaner

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.

If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.

AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.

AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
Windows 8 and Windows 10 dual boot with two SSD's

abteen

Thanks for your reply .... I scanned with malwarebytes a few days ago ... I will send the log file at that time

SuperDave

Please run MBAM again to see if anything turns up. Are you still seeing those file extensions?
Windows 8 and Windows 10 dual boot with two SSD's

abteen


SuperDave

Please do not attach your logs unless absolutely necessary. Copy and paste them in your reply(ies)

Please run MBAM again and, this time, clean the infections.
Windows 8 and Windows 10 dual boot with two SSD's

abteen

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 1/18/21
Scan Time: 4:22 PM
Log File: fdc84324-598b-11eb-8e42-00ffbbbfe8b0.json

-Software Information-
Version: 4.3.0.98
Components Version: 1.0.1130
Update Package Version: 1.0.35781
License: Free

-System Information-
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: saeed-PC\saeedp

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 261237
Threats Detected: 3
Threats Quarantined: 3
Time Elapsed: 29 min, 5 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 1
Malware.AI.838468044, C:\USERS\SAEED\DESKTOP\GTA-SA CRAZY TRAINER\GTA-SA CRAZY TRAINER\GTA-SA CRAZY TRAINER.EXE, Quarantined, 1000000, 0, , , , , BBF5D286E762F2E4F7266EFC5DD49BEF, CD9B7A95A08294DFF29FC69F6DAB6DE88085A496EC1FDE5B4DE0038934CEA271

Module: 1
Malware.AI.838468044, C:\USERS\SAEED\DESKTOP\GTA-SA CRAZY TRAINER\GTA-SA CRAZY TRAINER\GTA-SA CRAZY TRAINER.EXE, Quarantined, 1000000, 0, , , , , BBF5D286E762F2E4F7266EFC5DD49BEF, CD9B7A95A08294DFF29FC69F6DAB6DE88085A496EC1FDE5B4DE0038934CEA271

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
Malware.AI.838468044, C:\USERS\SAEED\DESKTOP\GTA-SA CRAZY TRAINER\GTA-SA CRAZY TRAINER\GTA-SA CRAZY TRAINER.EXE, Delete-on-Reboot, 1000000, 0, 1.0.35781, 9ED069BFE2634E1E31FA01CC, dds, 01073385, BBF5D286E762F2E4F7266EFC5DD49BEF, CD9B7A95A08294DFF29FC69F6DAB6DE88085A496EC1FDE5B4DE0038934CEA271

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

abteen


SuperDave

Sorry, I check the forums everyday but I must have missed yours. Are you still seeing the extensions?
Windows 8 and Windows 10 dual boot with two SSD's


SuperDave

Please follow the directions contained in this link Take your time and ensure that you follow the directions as listed and report your results.
Windows 8 and Windows 10 dual boot with two SSD's