Tawk.to
Released in 2013, tawk.to is a live chat provider for website owners. Using tawk.to tools, users can add a live chat feature that connects a company's employees to its website visitors in real time. Through talk.to, users can integrate chat into an existing website, create an independent chat page, or a FAQ page for self-guided support. It also allows creating a digital assistant when real staff is unavailable.
All of talk.to's services are free to use on your website. The company makes money from two monthly subscription services. The first is a monthly fee that removes talk.to branding from the features. Users can also pay a fee to employ chat agents who assist customers on behalf of the subscriber.
How does tawk.to get added to a website?
If you have an account on tawk.to, you are guided through the setup process for your chat service. Once customized to your liking, you can copy and paste the JavaScript source code directly into your website's HTML (hypertext markup language).